Today I done one of the things that I love doing – helping someone out.
I was given a laptop that was knackered and on it was the users personal and company data. Added to the already stressful situation of it being knackered was the fact that there was no backup of the data! Needless to say, they were not in the best of moods and were way from happy.
The situation reminded me of a time at my old company, where some one else was asked to look at one of the bosses computers. I had previously fixed it twice before so was surprised to not do it again.
Anyhow, I sat and watched not one, not two, not three, not four but five people spend time looking at this computer on and off with each other. It took them all day to get it working, well when I say get it working, they said that they installed a dodgy copy of Windows 7 on it and said it would be much better than the operating system that it had on it before?!?!?
Vista may be many things but it was a legal copy and it had been working fine for several years.
I had to have a laugh to myself, while thinking – Idiots!! Any proper technician would not do that, but then …..
So, back to the problem in hand, several hours later I had managed to get all the important and critical data off of the knackered disk and go about setting the laptop back up again.
Its nice to get a good feeling of helping someone out, while kind of saving their life.