So today I got the first support call from the Silver Fox for this year, and boy what a corker!
Apparently, he had been trying to create a blank Excel Spreadsheet for the past 2 days and had resorted on opening an old one, deleting all the sheets and then saving it as a blank!
I asked him why he hadn’t called me after 30 seconds of not doing it? He said it was late and didn’t want to call. Fine, I said, but you could of emailed so I picked it up in the morning.
Anyway, I remoted on and set about showing him how to create a blank Excel Spreadsheet.
First and easiest way, Click Start > Microsoft Excel 2010 and errrr there we go!
Or right click in a folder and select New > Microsoft Excel Worksheet and there you have a blank sheet.
However, when I clicked Start > Microsoft Excel 2010 he said to me
“Wo Hold on there a second, where did that Microsoft Excel 2010 shortcut come from? It wasn’t there 2 days ago”
After explaining that he is the only one using his computer, either it was there and he didn’t see it or he put it there without remembering, I was extremely rude and hung up on the old duffer 😀